Legal
Refund Policy
Last updated: August 21, 2026
We want you to feel confident upgrading to a Premium plan. This Refund Policy explains when you're eligible for a refund and how to request one.
Our Commitment
If a paid plan isn't right for you, we offer a straightforward refund window rather than locking you into a purchase you're not happy with.
Eligibility for Refunds
You may request a full refund within 7 days of purchasing a Premium plan or paid test series if you are not satisfied, as long as you have not substantially used the paid content (for example, completing the majority of the mock tests included in the plan).
How to Request a Refund
Email us at the address below with your registered account email and the date of purchase. We may ask a few quick questions to understand your experience, but this will not delay your refund.
Non-Refundable Situations
Refund requests made after the 7-day window, plans where the paid content has been substantially used, and accounts suspended for violating our Terms of Service are not eligible for a refund.
Processing Time
Approved refunds are processed within 5–7 business days and returned to your original payment method. Depending on your bank or payment provider, it may take a few additional days to reflect in your account.
Contact Us
For any refund request or question about this policy, email us and we'll get back to you promptly.
Need Clarification?
If anything here is unclear, reach out before you purchase or request a refund.
Contact Us